The narrative of Episode 5 of Matlock unfolds with a compelling scenario where Matlock dispatches her husband to an IT storefront, entrusting him with the task of retrieving the original email and its attachments from Olympia's laptop. Her expectations, however, are dashed when her husband returns with the disheartening news that accessing the email necessitates logging into the sender's account—a feat beyond his reach. Confronted with this setback, Matlock crafts a new strategy, pivoting her focus towards the firm's cloud server. She proceeds to the office, weaving a tale about a computer malfunction to gain entry. Sarah, helpful as ever, suggests emailing the IT department, which promptly dispatches Kira, capturing Sarah's immediate admiration and sparking a burgeoning crush.
Concurrently, Olympia is engrossed in a gripping case that shines a spotlight on the abuse of power within a prison's walls. Their star witness, Katya Novik, a brave soul who rallied fellow inmates to expose the harassment and brutality perpetuated by prison guards, is unfortunately tardy for her preparation session. Sarah is in awe of Katya's courage and resolve. Elsewhere, Julian initiates a conversation with Olympia about selling their home, leaving her uncertain about whether she and the twins are emotionally prepared for such a significant transition.
As the case intensifies, Katya's excuses for missing meetings begin to unravel, prompting Olympia to seek Matlock's assistance in visiting Katya's workplace. While there, Billy, ever the tech-savvy friend, assists Sarah in crafting a dating profile, also whimsically doing the same for Matlock. In an unexpected twist, Matlock discovers that Katya has relapsed into her old habits, rendering her statement unusable.
Desperate to salvage the case, Olympia turns to Matlock, entrusting her, along with Sarah and Billy, to identify a new star witness from the remaining pool. However, they encounter a daunting challenge: none of the alternative witnesses are willing to speak up, shrouded in fear and reluctance. Matlock and Olympia find themselves on a fraught quest to uncover the source of their terror, navigating a landscape fraught with hidden dangers and unspoken truths.
Matlock dives into investigating the individual who supplied the drugs to Katya, yet this path leads to a dead end. As she delves deeper into the case, it increasingly evokes memories of her own daughter. The following day, she visits a salon for a fresh manicure, charming the manager into providing her with the CCTV footage from the day Katya slipped. In court, Olympia puts on a brave face, careful not to reveal any signs of weakness to her adversary.
After her salon visit, Matlock phones Olympia to update her on the progress. Olympia instructs her to locate Katya and involve Sarah and Billy in the effort. However, Matlock defies these orders, calling her husband instead and deciding to search for Katya alone. Katya, desperate for assistance,pleads with her, and Matlock drives her back to the firm. Unfortunately, they encounter the prosecutor, who refuses to negotiate since their key witness is intoxicated and unreliable. Olympia scolds Matlock, but Matlock retorts, reminding her that Katya is a human being who deserves help if she seeks it.
The next day, Billy and Matlock devise a way to facilitate more time between Kira and Sarah. Matlock hatches a plan to obtain Kira’s fingerprints, intending to use them to access the firm’s cloud. She later converses with Alfie, offering him comfort as he grapples with his mother's inability to stay sober for him. During their talk, Matlock realizes they've been targeting the wrong individual. The one who made Katya vulnerable wasn't the dealer, but the customer who preceded him.
Instead of sharing this information directly with Olympia, Matlock confides in Sarah and Billy. They are upset with her for not calling them when she went to retrieve Katya. Matlock fibs again, claiming she forgot after receiving a call from Alfie’s school. Eventually, the trio informs Olympia, and they head to court.
Regrettably, it transpires that the customer in question is the new warden at the prison. Olympia confronts the warden during her testimony, revealing that the warden wanted the money to benefit the prison rather than Katya. Ultimately, Olympia secures the victory, earning a two-million-dollar payout for each victim. Additionally, she assists Katya in initiating her treatment.
Later, Julian discusses relocation plans with Olympia, having already arranged the logistics to facilitate her decision. She agrees, ready to embark on a new chapter for their family.
After resolving the case, Matlock and her husband decide to bring Alfie into their fold to assist them. The episode concludes with Matlock receiving a message from the dating site Billy set her up on, only to find out that someone has recognized her from her profile.