As the second episode of Hazbin Hotel's second season unfolds, we find Sir Pentious in the realm of Heaven, accompanied by Emily. Her voice is filled with passion as she pleads with the Heavenly Council to reconsider their actions towards Hell, reminding them that extermination has always been a misguided path, and they bear a portion of the blame. The Council is stunned by Pentious's successful redemption and entrance through the pearly gates.
Sera, displeased with the challenge to their current rules, questions Pentious on how he forced his way in. Lute, fueled by a desire for revenge following Adam's death, is determined to go down and fight the "demon filth," but her determination is overshadowed by the appearance of The Speaker of God, exuding an ethereal beauty. She encourages Pentious to tell his story.
Back in 1888 London, Pentious was a hermit and inventor who watched people's lives unfold from his workshop. One day, he witnessed a beautiful woman brutally murdered as she passed by. Instead of intervening or bringing the perpetrator to justice, he buried himself in work. The man, who appears to be Jack the Ripper, went on to murder five more women, and Pentious did nothing to stop it. Carrying this guilt to his grave, he ended up in Hell. Tears streaming down his cheeks, Pentious admits that he deserved his fate. However, out of a desire to help his friends, he vowed to set out and do so. And he did.
Despite Lute's fury at this development, The Speaker of God confirms that Pentious is indeed redeemed due to his selflessness and ultimate sacrifice. He is a free, cleansed soul. This is too much for Lute, who is desperate to kill the Demons. When Sera finds out that Lute went behind her back to speak with Lilith and meddle, Sera puts her foot down and reminds Lute that the decisions are hers to make alone. Furthermore, Lute is demoted to lieutenant for the time being.
After the meeting, Emily happily shows Sir Pentious around Heaven, eager to reveal a multitude of things. But all Pentious wants is to find out if Charlie and his friends are okay.
Regrettably, Pentious realizes he's once again standing alone, the weight of this realization hitting him like a sledgehammer. But just when all seems lost, Emily steps in with facsimiles of the Egg Boiz, a sight that brings him joy and a grudging tolerance.
Sera speaks with the Speaker of God, apologizing for her misconceptions about Hell and the truth behind the redemption of souls. She feels a heavy guilt, worrying that souls in the past may have been lost due to her misjudgment.
As Lute starts to venture down a dark path, realizing she is facing the world alone, she unleashes a song that stops everything in its tracks. It's a declaration of her intention to slay every last demon following Adam's demise. The sight of her spirit egg encouraging her only adds fuel to the fire.
As the episode draws to a close, Sera makes a decision that puts Heaven into lockdown. It's a precautionary measure for their protection and to prevent things from spiraling out of control, tying neatly into the end of episode 1.
Poor Pentious, though. He misses his friends, and no Egg Boiz can stop the torrent of tears that flows when Emily disappears into the portal.
